Last updated: August 18, 2026

1. Acceptance

By creating an account or using Duvento Cloud, you agree to these terms and to use the service only for lawful renewal-tracking operations.

2. Service description

Duvento Cloud provides dashboards, reminders, reports, and activity history for tracking domains, SSL certificates, hosting, software licenses, and related renewal assets belonging to you or your clients.

Duvento is also distributed as free, open-source, self-hosted software (AGPLv3). These terms apply only to Duvento Cloud, the hosted subscription service we operate. If you run the self-hosted edition on your own infrastructure, your use is governed by the AGPLv3 license, not by these terms — we have no visibility into, and no responsibility for, self-hosted instances.

3. Accounts and workspace responsibility

You are responsible for your account security, the members you invite into your workspace, the accuracy of client and asset data you enter, and the renewal dates, ownership, and payment details you record.

4. No secret storage

Do not store registrar passwords, hosting passwords, API secrets, private keys, payment card numbers, or your clients' passwords anywhere in Duvento — including in notes fields. Duvento is a tracking and reminder tool, not a password manager or vault.

5. Renewal responsibility

Duvento provides reminders, status dashboards, and reporting to help you stay on top of renewals. It does not guarantee that any domain, SSL certificate, license, hosting account, or contract will actually be renewed. Delivery of email or Telegram reminders depends on third-party services outside our control (email providers, spam filters, Telegram's API). You remain responsible for verifying renewal requirements directly with your registrars, hosts, and clients.

6. Billing, cancellation, and refunds

Subscription billing for Duvento Cloud is processed through WayForPay. Plan limits (users, clients, assets, SSL checks, reminder emails) are shown on the pricing page and in your account. You may cancel a paid plan at any time through your account settings. Refund handling is described in our Refund Policy.

7. Plan limits and downgrades

If your paid plan is cancelled, or you downgrade below your current usage, your workspace moves to read-only mode: existing data is preserved, but you cannot add new clients or assets until usage is brought within your plan's limits or you resubscribe.

8. Data export

You may export your clients, assets, and activity history to CSV at any time, including for the purpose of migrating to the self-hosted edition.

9. Availability, disclaimers, and liability

We work to keep Duvento Cloud available and reliable, but uptime and data accuracy depend on our infrastructure, third-party providers (including WayForPay and our hosting and email providers), the accuracy of information you enter, and network conditions outside our control. To the maximum extent permitted by applicable law, Duvento Cloud is provided without warranties beyond those expressly stated here, and we are not liable for indirect, incidental, or consequential damages, including any loss resulting from a missed renewal, domain expiry, or certificate lapse.

10. Termination and acceptable use

We may suspend or terminate access for abuse, unlawful use, attempts to bypass plan limits, security attacks, non-payment, or activity that harms the service or other users. Acceptable use rules are listed separately in our Acceptable Use Policy.

11. Intellectual property

Duvento Cloud's branding, design, and any proprietary features not included in the open-source self-hosted edition (see our licensing model) remain our property. You retain all rights to the client and asset data you enter into your workspace.

12. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email or an in-app notice before they take effect. Continued use of Duvento Cloud after changes take effect constitutes acceptance.

13. Governing law and contact

These terms are governed by the laws of Ukraine. Questions can be sent to support@duvento.com.